Testimonials

Testimonials

What Our Customers Are Saying

    “WOW!!! Very professional and courteous!”
    “We plan to call them for any future problem with our home. Thank you so much for wonderful customer service!”
    - Former Client
    “This truly is a fair and knowledgeable company.”
    I have been a customer of Griffin Mechanical for many years. They have always treated me with respect and done a terrific job. I have used them for regular annual maintenance as well an emergency call on a weekend during winter......nice to have them around!
    - Janice
    “Friendly”
    Griffin mechanical is a great company to have on your side if you have trouble with your heating and unit. They are reasonable, professional and give great service.
    - Cindy
    “Amazing”
    Our whole unit went out Friday around 2 pm. They had a service man out within an hour to look at it and show us that the unit was pretty much fried (we knew it would happen eventually. the unit was 15 years old). We had our new unit installed today! I'm sure if we called any other company we would have been without air more than just this weekend. Thank you so much! I would recommend to any family members or friends!
    - Erica H
    James has come several times for my HVAC maintenance. He does a great job!
    - Laurie
    “Thanks!”
    “A great experience. Quick service. Friendly, knowledgeable staff. Great pricing. Fabulous results.”
    - Dan
    “Great”
    “2 of the nicest and knowledgeable young men I have ever have the pleasure to meet. GREAT service!!!!!”
    - James Harris
    “Honest, Affordable,”
    “They actually repaired the motor instead of trying to sell us a new unit. We are grateful for their honesty and affordability!”
    - Bill & Wendy
    “I highly recommend for all of your HVAC needs.”
    “This company provides phenomenal service!”
    - Happy Customer
    “The best service department anywhere!”
    The best service department anywhere!! The men are polite, well-informed about your unit and always on time. I appreciate the great work they all do.
    - Happy Customer
    “Prompt, Considerate, and Professional Service”
    The water pressure regulator coming into our house was faulty causing a leak to occur at a pressure relief valve attached to the on- demand hot water unit. The technician replaced the leaky pressure relief valve but wasn't really sure that changing out one part with another was going to fix our problem. Why he asked was this pressure relief valve leaking when it appeared to be in good condition. I liked the fact the technician admitted he didn't know everything and that he may need to consult with his peers if the leak persisted. Sure enough the new pressure relief valve continued to pop off and we still had a leak. The technician got together with his peers and a new pressure regulator was ordered and installed along with a second new pressure relief valve. No leaks!! The first trip ended up being a freebee, the second trip I was invoiced for parts at cost plus the callout fee. I felt these charges to be more than reasonable. Thanks Justin for your honesty and your professionalism.
    - Sid
    “Punctual and friendly.”
    Very pleased. Friendly and apparently very knowledgeable. Would very much recommend.
    - Mike P.
    “Awesome”
    Outstanding value,honest , fair quotes fast service, I had shipped around for work that I needed, one place quoted $2000 , Griffin did it for $800, just straight up honest folks
    - John
    “Great company”
    Griffin Mechanical is a customer friendly company and they do great work. They are punctual, helpful and fair.
    - Ian
    “Griffin Mechanical and Justin Ogle have integrity and expertise.I continue to give them a five star rating for excellence in service and reasonable rates.”
    “What could be disastrous turned out to be a small and affordable repair. Griffin Mechanical and Justin Ogle have integrity and expertise. I continue to give them a five star rating for excellence in service and reasonable rates.”
    - June Walker
    “I could never find another company as kind and loving as you all have been to our family.”
    “I really want to take this moment and thank you all for the amazing job you did today. you now have life time customers for sure. I could never find another company as kind and loving as you all have been to our family.”
    - Olivia Monica Prewett
    “I really appreciate the quick response and will now be using them for not only plumbing but for our heating and air needs. Nice Job!”
    “Justin arrived diagnosed the issue and had us fixed all within an hour! Service and courtesy were great!”
    - Sally Ullery
    “This is the third time I have used Griffin Mechanical's services and each time the technicians were highly knowledgeable and extremely professional. ”
    “I want to thank Griffin Mechanical for the outstanding job you did today.”
    - Aaron Simmons
    “Not only were they less than the average- they came out and for once didn't charge extra with a hidden cost! Thanks guys!”
    “All I can say is so far 5 stars and I'm so proud I made the choice to call Griffin!”
    - IdaJeanne Cioffi
    “Kudos to a job well done! It's refreshing to see such great customer care and they stand behind their guarantee.”
    “Honestly, I haven't seen this kind of focus, effort to communicate and integrity in the Service Trade for quite some time.”
    - Sean D. Spidle
    “They saved me a lot of money and will always have our business from now on. Thanks you all so much! ”
    “Some of the most helpful and nicest people to meet! I was so happy with everything they did for me and would recommend them to anyone”
    - Patricia Compton
    “Let's just say that it pays BIG TIME to get a 2nd opinion, especially when the 2nd opinion comes from the honest folks at Griffin Mechanical.You'll be glad you did.”
    “They have an amazing team and did an incredible job installing a new unit at a very reasonable price.”
    - Toni Dixon
    “You will NOT find any other Company that is trustworthy as this one & their employees are just as trustworthy as the Company. I will go with Griffin Mechanical, LLC every time.”
    “ They've been wonderful to me and my family and have been there every time I needed them. They're very prompt, professional, and will solve any issue you have that causes you to stress or worry over it.”
    - Sherri Bethshears Birdwell
    “ These guys are always thinking of ways to improve their relationship with their customers!”
    “Chris Gray (Owner) is an outstanding citizen in his community and Griffin Mechanical has earned the Excellence Award multiple times which is hard to achieve! ”
    - Jonathan Fraser
    “ Seriously the best hands down I have ever dealt with. And when the promise you something by gosh they mean it. So blessed.”
    “They were so amazing to my family on this cold day today and went above and beyond to make sure we had heat for my family and my boys.”
    - Olivia Monica Prewett
    “He educated me on how the unit operated, why it was not working, and what he was doing to fix it. Great experience!”
    “ I fully expected to have to wait until the beginning of the next week to get my unit serviced. By 3:30pm the service manager was at my house. He fixed it quickly and at a fair price.”
    - Milton Wuertz
    “He stayed to make sure the house was warm, and he charged us a fair price. Excellent efficient, knowledgeable, and reasonably priced service.”
    “Our heat unit went out and we called Griffin Mechanical. Within half an hour, Will was working on our unit. ”
    - Allison Kruse
    “They had our best interest at heart.”
    “Thank you Griffin Mechanical for being a cut above in every way!”
    - Grace H.
    “It is working like new and my electric bill has actually gone down about 5%.”
    “Griffin Mechanical cleaned and serviced my AC better than it has ever cleaned.”
    - Bill M.
    “My experience with this company was most delightful.”
    “He was very helpful and explained everything in great detail on the work we were having done.”
    - Misty N.
    “I would even recommend to my own mama.”
    “The service was great and the people were even better.”
    - Justin M.
    “Excellent Service.”
    “Reasonable Price”
    - Corbin J.
    “They do a wonderful job!”
    “Great service and knowledge of their trade.”
    - Nancy J.
    “Reliable & Reasonable.”
    “Great group of guys.”
    - Kelly J.